![]() Complaint #2: What is this letter even referring to? I’m confused. It goes without saying, but a company cannot force you or harass you into paying a debt you do not owe. There are numerous explanations for being mistakenly or improperly asked to pay a debt you don’t owe-maybe the debt was discharged in bankruptcy proceedings, already paid off, or even owed by someone else with a similar name (yes, that actually happens sometimes). In fact, most complaints received by the BCFP in 2018 were from consumers who claimed they didn’t owe the money the companies were seeking to collect. Just because a debt collector says you owe a debt doesn’t mean that it’s automatically true. So, what do each of these complaints actually mean and, more importantly, what can you do about them? Below we'll explain each type of complaint, what they might mean for you, and how you can get your issue resolved once and for all.
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